James Armstrong

Review of Commune Hotels and Resorts

Very poor service, rude staff, over priced box roo...

Very poor service, rude staff, over priced box rooms, it barely fitted the double bed we had. But what shocked me was the fact they demanded a 200$ US bond in case we damage the room. ( I understand the reasons for this ). When we checked out, they assured us we would be re enburssed within 2-5 business days. 2-5 days passed, no refund. I contacted them, they rudely said it wasn t their problem and it was my banks. The bank said they had not released the funds. I rang the urban back to tell them this. They refused to provide evidence they had refunded my US 200$ and aimply said they had. It has been over two months now and this company has blantantly stolen 200$ off my family. Shocking scam they have going on. Has to be the number 1 worst place I have ever stayed and I have been all over the world. Take my advice do not stay here, you will regret it. And if u don t pay the maid tips, despite the over priced rooms, your room won t be made.