I had a very positive experience with Shellpoint. ...

I had a very positive experience with Shellpoint. Any time I needed to speak with an agent, it was always easy and they were very helpful. Their portal was very easy to navigate for payments and keeping up with my loan status. When I refinanced and needed some documentation for the new lender, they provided everything I requested within hours on a couple of occasions. They have been the best mortgage servicing company I have ever worked with up to this point. Highly recommended.