Pri Ay

Review of Sears Imported Autos, Inc.

I ve had a very disappointing experience with this...

I ve had a very disappointing experience with this dealership and that s saying a lot giving I have a very high threshold before complaining. I would certainly never recommend anyone doing business with this dealership or even Mercedes for that matter. They started off by first disclosing a body damage after I already signed the paperwork for the new purchase. Within the first 3 months I had to take in my car for various reasons and they sometimes pushed to have me pay for things that were already covered under warranty. I had recorded videos to show malfunctions of the vehicle and yet they were unable to reproduce it during services. I eventually wanted to replace the car with a new purchase and they gave me the lowest offer of about $3000 compared to the final buyer. Now I m at the same position I was several months ago looking for a replacement and they have still shown poor customer service in the process.