Drew Bower

Review of DoubleTree by Hilton LAX

The Hilton App says this place has a shuttle to th...

The Hilton App says this place has a shuttle to the Airport. They DON'T have a shuttle and they no longer offer Uber to compensate. Staff is rude and calloused. Manager does not seem interested in guest concerns .

Elevators are not well maintained. You're better off taking the stairs. The stairs case was packed full of chairs and unused equipment.

If you like Hilton properties, stay at another one. Avoid the DoubleTree if you can .