Heikki Klami

Review of AS Eesti Post

Another letter sent from Finland to Estonia turned...

Another letter sent from Finland to Estonia turned into a maxi letter in Estonia. The size of the letter was 240x350x20 (according to Itella, 250x353x20) and its weight was 93g. Two identical letters were sent at the same time, one arrived normally, the other went to the post office to be picked up;
The Omniva info couldn't tell why the letter turned into a max letter, probably the mail has wrinkled (creased) the letter, making it thicker, no other explanation.
Of course, the new dimensions of Omniva's new (2013) are 230x330x20, but in the same breath, they say "The dimensions of the International Maxi Book do not change".
Now I would have to pay an extra price to get the letter in the mailbox, but where I get paid, should I go there to pay for the mail, I will not bother calling there again to ask.