Had my loan with them, was told by my school I mus...

Had my loan with them, was told by my school I must start making payment within 6 months of graduating. 2 months after grad they were reporting delinquent to credit. I called them and we got it straitened out and they said if I started paying now they would remove the late payment reports, so I made a payment. They never removed it. I tried to clear it up later and they said the wont remove it even though they had promised. Just lied, and didn't care that they lied. Transfer your loan somewhere else ASAP!!

UPDATE after owner "response"
There was no miscommunication, you telling the customer one thing and doing another is lying, not miscommunication. If it was miscommunication I could understand but you would need to fix the damage that your miscommunication caused, otherwise you just lied to a customer in order to convince them to send you a payment.