we arrived on Feb 16th they did not have the room ...

we arrived on Feb 16th they did not have the room we had payed for inadvance on November the 9th paid in full with no cancellation available. They told me their check in was at 3:00 since it was late all they could offer me was a king and bring in a rollaway bed. Than in the morning they could moved us to a double if available. so been late we took it. Walked to the room and it was dirty. They move us to an other room that was also dirty. It was about 3:40am so we didn't ask at that moment to be moved. Morning i was told no double since they where all reserved hmmm my was reserved too. Well they said they would clean the room and sure they came in and made the bed jajaja. Not only how much you pay but the inconvenience, and stress that can not be taken away. So upsetting. Am marking one star because you have to if not you can't post. But this is a no star hotel...