YAWD REPORT

Review of Western Dental

I booked an appointment for 1pm .. I arrived half ...

I booked an appointment for 1pm .. I arrived half an hour earlier with paperwork signed & ready to go... Here it is 3:18 pm And still no call of my Name ... Counter girl tells me we are short staffed .. will be a little while longer... What ,wait I have full insurance Aetna I'm waiting as if Im a walk in ... Never Again ... I will stick to my private Dentist better service... There will be no need to reply from Owner .. Train your staff to inform patients their waiting period...Customer Service goes a long way.. remember we are paying So we want the best service ....