Nick Trimberger Review of Baxter Ford (formerly Performa...
I bought a Ford Fusion from Atchley Ford many year...
I bought a Ford Fusion from Atchley Ford many years ago. I had complained numerous times during servicing at Atchley about issues with the brakes and always got the response that "they were fine". I decided to give Baxter Ford a try as they are a lot closer to where I live. After a routine inspection they were able to determine that there was still an issue with the brakes and further trouble-shoot it and narrow it down to a bad ABS pump. The repair took longer than anticipated (this was on a Saturday) but they provided me with a complimentary loaner car at no charge for the weekend. Apparently part of the reason that it took longer than anticipated is that considering it was an issue with the brakes they wanted to make sure my brakes functioned correctly and were safe for me to drive. Their concern over my safety and my vehicle's ability to stop reliably really impressed me and I believe that they are genuinely concerned about my safety behind the wheel. When I picked it up the brakes worked much better than they have in years. Thanks for the wonderful service :-)

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