Marlene Craven

Review of Quality Inn and Suites Highlan...

Staff is friendly and helpful. The beds aren't the...

Staff is friendly and helpful. The beds aren't the most comfortable and the breakfast is lukewarm at best and unappealing. Pastries are hard and the hot (minimally warm) food is the same meat every day sausage links. There doesn't seem to be enough hot water in the bathroom. Hotel is a much older unit and needs updating badly. Spa jets do not function properly. Housekeeping personnel are wonderful!