OTSmi

Review of McCormick

The food was great, but the service was not. It wa...

The food was great, but the service was not. It was not our first visit to this restaurant and we usually enjoy it, but this time, our waitress was untrained. We ordered a bottle of wine, but she poured water in our wine glasses. When she came back with wine and saw water in the wine glasses, she poured the water out to the regular glasses and then poured wine. Well at this point it was just funny, so we relaxed ordered our food and asked for dinner rolls. After this, she disappeared and we haven't seen her for about half an hour. Our food came out, she never never brought us out the dinner rolls or refilled our drinks. At this point we just got very annoyed. When we finally were able to hunt her down and asked about the rolls, she said that they are still in the oven. We asked for soft drinks, but she never brought them out. At this point we asked for the manager and when the manager came out she said that our waitress was new and inexperienced and offered to change the server. The new server was great, but we did not like how the manager handled the situation because she made it seem like we are being to harsh and too picky. She literally said that that this was probably not the service that we are used to and the rolls are still in the oven (45 minutes after we placed our orders). At this point we really didn't care about the rolls anymore, but we were really annoyed. In general it was disappointing.