N

Noora Al Wali

3 years ago

Not even deserving of one star.

Not even deserving of one star.
Arrived at night from a 4 hour long drive. Only to be told by a very sassy receptionist (Noor) that the booking is very last minute and that we wouldn t be able to get it even though the booking was done 72h prior. The worst way to be welcomed into a 5 star hotel. Not to be done again. Additionally was given restrictions over visitors with no explanation what so ever.
The only decent staff member was a wonderful understanding bellman god bless him

Comments:

No comments