Matt Phillips Review of Monark / Bodyguard, Carolina F...
I purchased a treadmill from Carolina Fitness Equi...
I purchased a treadmill from Carolina Fitness Equipment and found out the the 6 weeks that it would take to deliver the equipment would not work with my schedule. I called back to cancel the transaction within 3 days and was told that there would be a 20% restocking fee - to restock where? In the warehouse where the treadmill still is. Be aware when doing business with this company that they are not customer focused and will hit you with fees wherever they can - even when they don't make sense. Ask for the return policy and cancellation policy in writing which was not given to me. Although you may think that you are getting a deal, if you are not happy with the equipment or you need to cancel before receiving, you will be assessed fees.
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