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Ahmad Nashif

3 years ago

I'll admit, was a bit hesitant on what review to p...

I'll admit, was a bit hesitant on what review to provide within our initial few hours at this location. It wasn't that the service or the rooms or the views or the location wasn't good, it just wasn't great. That all began to change as our stay progressed.

Service is an A+ here, with the staff outside of the hotel being particularly memorable and helpful. The interior of the rooms are slightly outdated and need a fresh coat of paint and carpet changes. But other than that, everything was very good.

This is an amazing location, right in the heart of Chicago, you have direct access to all the tourist and shopping locations. The hotel provides complimentary bike access if you would like to explore that way.

Amenities are top-notch, even having toothbrush and toothpaste ready within the room if you forgot yours. Again, it's the small things when staying at these hotels.

The bed's are very comfortable and they provide blackout shades which are controlled by devices on the sides of the bed. The views are amazing and you can opt for lake or city views.

Beware, if you do bring a car, parking at the hotel is a steep $72 per day. There is a parking station about a block away that goes for $46 per 10-24 hours. I'd recommend not bringing a car unless you are traveling outside of the city limits.

Overall, a very nice hotel, great amenities, and very good service!

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