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malika lankoande

3 years ago

If I could give no star, I would. They have been c...

If I could give no star, I would. They have been calling us for weeks offering their help. We dealt with Natalie Esquivel. I was just giving her information I received from my ex, after verifying the information it was not true. Not her fault at all but that she does not even take the time to call me to inform me of the decision when the bill is $5000 is really unprofessional and a waste of time because these matters are time sensitive. To top it off, when I called her, she was really disobliging about the whole thing then LIED that she left a voicemail, but not sure to which number. We listened to all our voicemails again and she never even tried to call us. The rating is for the unprofessional way she handled things after the process did not go through and how she replied to me after I called her. I had a right to at least be informed of the decision as soon as she received it.

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