This place is completely horrible! From the staff ...

This place is completely horrible! From the staff to the so called customer service I took advantage of a promotion they had 30% off for First time renters I had to pre pay which I did and never received the discount when I questioned the staff about it I was told to either cancel the reservation or deal with it I left my information for the manager jay and never heard back! It s been 5 plus days and yet to still hear back. Stood on hold for over 2 hours with the customer service team who kept giving a run around, they said it was applied I have screenshots of it never being applied. I just ate this one but it s safe to say well stick to renting through Enterprise in the future! Would give a 0 if possible. Take your money else where this place is garbage! They offered a $40 credit for a next rental I told them to keep it cause I will never rent from them again! 0/5