Melinda BeckReview ofTennova
This is the second horrible experience at this so-...
This is the second horrible experience at this so-called hospital. You want to give the benefit of the doubt, and when you do get good care (once) one time does not make a pattern, it s more of an anomaly. It s obvious you can write all the letters you want but they don t get taken seriously.
When your doctor sends you to the ER to be admitted be prepared to end up down the rabbit hole. When you sit in a room for 4 hours with NO ONE checking on you or letting you know status, that indicates a HUGE communication problem. You are suddenly at the mercy of the ER who cares NOT ONE BIT about why your physician sent you there. They may think that hospitalists are necessary, but ONLY if they follow what the admitting physician says, not take over and make up their own diagnoses.
I don t like to use the word HATE but I truly HATE this facility. These people have absolutely no compassion when it comes to family members. I came very close to telling one PACU nurse to check herself when she lashed out at me and told me to get ahold of myself. Wait...what????? Are you KIDDING me? You don t even know me. There is NO support system for families. They just keep you in the dark and feed you BS and expect you to just be okie dokie with it.
I ve tried appealing to the CEO but he obviously considers our concerns a joke.
Below is just a fraction of yesterday s events: I m exhausted...
Update:
In a nutshell: My husband went in for angiogram this morning. When the doctor started he attempted the radial artery, but when he reached the subclavian artery near the aortic arch, it appeared to be to tortuous to continue further with the guidewire or catheter and the doctor didn t want to risk it. He then went through the groin (femoral artery) to complete the procedure.
When he got to the left anterior descending artery (major artery over the front of the heart) he attempted an FFA (fractional flow reserve) to measure the pressure in the artery to determine the amount of blockage. They encountered a Bluetooth glitch at this point and it took 45 minutes for the IT personnel, Cath Lab director, director of nursing and the cardiology department staff to attempt to fix the problem. Apparently, if the system is not used on a regular basis it drops offline and the IT people are supposed to be monitoring it to keep it on line at all times (go figure). Needless to say, that set them back over an hour by the time it was over and done with. Otherwise the doctor said he was going to have to transfer him to Nashville to have procedure completed!!!!!!!!
The doctor was able to do the FFA to the left anterior descending artery and determined (according to guidelines) that there was enough blockage to warrant a stent placement. So he deployed one there. He then attempted a fractional flow assessment to the right circumflex artery (the big artery down the back of your heart) but at this point, it had been almost three hours and had reached the conclusion that too much contrast dye had been used. 240 cc plus or minus 60 cc of wiggle room.
So now we have to come back to this hell hole in three weeks and do this all over again!
That being said, he s going to give him a rest and bring him back in three weeks for another catheterization and possibly another stent. He doesn t know at this time. He just wants to make sure that there s no blockage to the RCA.
Otherwise he s doing fine and in good spirits. I on the other hand am on the verge of a nervous breakdown.

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