Fabian Balgobin

Review of BMW Toronto

Hey guys my names Fabian Balgobin so i purchased a...

Hey guys my names Fabian Balgobin so i purchased a vehicle from this dealership 1 year ago. I noticed about a month ago that the paint on the l bumper and upper bumper was peeling. So i took it to Markham BMW(very amazing dealership) which they then told me that my cars left side bumper has been completely re-done. And that my warranty was not covered at there dealership and that i had to go to the dealership to which i purchased the vehicle which was (BMW Toronto).BMW Toronto never spoke to me about any alterations to the vehicle when i bought it so i found it very disturbing to find this out. Keep in mind when i got this car i got all of the warranty and paint protection for situations like this. I was told by the service adviser on the phone that it probably wouldn't be covered under warranty. They said that i had to send in pictures of my car through e-mail for them to do an investigation to see if i was covered. Since then i have not been contacted which was over a month ago. I am now due for an oil change and re-fuse to do so because of the poor service i have been receiving from you guys. This is the 3rd problem ive had with you guys. The last problem was the scratched front bumper that you guys gave me when i purchased with the car and the broken front grill.. I left a review here a few months ago as well. I was contacted by Dan Reber and the problem was fixed fair enough. But BMW Markham told me the job they did on the bumper was horrible and that they didn't do a good job painting and sanding down the car, likely leading to the peeling of the paint from my car. Definitely not satisfied with this car, be careful guys!