This resort is a complete joke. We booked all of ...

This resort is a complete joke. We booked all of our stuff online before we got to the resort so we wouldn't have to wait in line but that was pointless. Once we got there the lines were backed up and it took three hours to get our lift tickets and rental gear. The staff is terrible. I have never experienced such useless employees in my life. We waited in the lift ticket line for over an hour and once we finally l got to the front the worker shut his window and had us merge into another line. There were only two windows open helping hundreds of people. The gear line was even worse with even more useless workers. They were a bunch of high teenagers passing out gear. They didn't even have enough gear for the people that were there. I had to wear boots that were 2.5 sizes too large and when I left the rental spot to put my boots on I realized they gave me two left footed boots. I'll never return to this spot ever again.