JD Reyes

Review of Century 21 Champion

RUN!!! STAY AWAY FROM THESE PEOPLE!!!!!!!!!!!!!!!!...

RUN!!! STAY AWAY FROM THESE PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 5 months to get broken windows fixed, 3+ months for a broken stove, and right now they wont fix my AC because its December. Even though its usually about 8 degrees hotter in the house than outside (75 today and supposed to be 80 tomorrow). These people seem to go out of their way to NOT help their paying customers. I was cited an instruction saying that unless its 90 degrees outside they don't consider air conditioning an emergency BUT, they could not produce this instruction. Instead they pointed me to the North Carolina landlord-tenant agreement, Ch42-42 sub section 8 letter (H) saying they follow this law.....Just in case you are wondering that is entirely about heating and does not even mention air conditioning. So apparently Century 21 believes they have the right to say what temp the inside of my house needs to be and I have to continue paying full rent in a house that is not fully operational. I literally could not imagine renting from a worse company. If you care about customer service at all don't do business with these people!