Scott Namgoong

Review of Cap's Westwood Cycle

I bought a clipless pedal in this store and paid o...

I bought a clipless pedal in this store and paid over $100 with 2 other accessories, and I asked for free installation of the pedal, but the employees refused to install it unless I pay $10 service charge. Next day, I went to BSP bike in downtown to buy a grease for $12, and asked if I can borrow a pedal wrench to install my pedals. Surprisingly, the mechanic in BSP bike installed the pedal herself for free.. So I should ask .. which shop is royal to its customers? Definitely not the one who can't provide a small service to a client.