Jim Wade

Review of TexasRenters.com

Yup, our air conditioner went out when it was abou...

Yup, our air conditioner went out when it was about 150 degrees..... I went to their portal and signed in for the service request. I then spoke with Aira on the phone. During the course of this ordeal she was professional, LISTENING TO ME and my concerns. Aira handled all on her end in the swiftest manner possible and called me along the way with updates so that while I was sitting in a swelter at least I was not wondering what was going on....... While we were in the HEAT, at least Aira handled the situation the best it could be done. CUSTOMER SERVICE is a foreign concept in some Companies but she Represented her Company to the highest level possible. Thanks Aira!