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Aflkjael Jamael

3 years ago

Just Bad Experience over and over again - intermit...

Just Bad Experience over and over again - intermittent to no connection for 3 months now and running, bad onsite tech service experience, 2 weeks now no internet and phone service. Do these people really care? Nah ugh i don't think so, petty customers are expendables.
Their customer service? - naahhh they're just there to answer and apologize, they can't do nothing - send a tech who can do nothing as well. Request for disconnection? They can't even process this until a service issue ticket is closed. I work from home, and they're leaving me no choice (No service, Can't disconnect, Can't switch). Philippines has one of the worst internet service providers in the world. They even do monopolize - do you agree? Don't get offended 'coz it's true. Until my issue has been resolved, I'll never be a happy camper.

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