Worst service center to ever set foot in. They ll ...

Worst service center to ever set foot in. They ll make you regret ever buying a bmw in the first place. Every time I have gone there (~5+), the service technicians are always demeaning and rude. Are they not trained in customer service? I also tried out the service center in fairfax and they are also cut from the same cloth. Rude and demeaning all around.

I have also written many bad reviews for each of my terrible experiences and bmw has done nothing with it. They should change the sign on the wall from Excellent Service to Welcome to Hell . It would be more accurate.

Entering a bmw service center is like entering a circle of hell. Worst humans ever. I can t wait to sell my bmw and never have to deal with these people again.