They lose sight of the customers and users of thei...

They lose sight of the customers and users of their Second Life service quite often. Often times rules of conduct and use are broken on their services, but these issues are not addressed properly in many cases. They allow for the marketplace they acquired to be misused and abused by users who often times are engaged in selling illegitimate goods but do nothing about it. They instead tend to take the side of the abusers of their service in many cases and fail to properly address issues. Land prices are prohibitively expensive under artificial reasoning, support is missing for most users whether paid account or not, and any opposition to their decisions (no matter how maligned with their users) is normally met with apathy at best. Perhaps part of the reason for all of this is that their rule breakers are making them some massive money in illegal online gambling (disallowed under federal law in the US) via their virtual land and marketplace products. Items on their marketplace product that are stolen or sold without proper license are allowed to proliferate since Linden Lab gets a cut of every micro-transaction within that service that is above a certain amount. Most of the user-base of the Second Life offering are not paid members, are responsible for the majority of the content, but under the recently revised TOS users no longer have proper rights to their own creations. This is stated to be the case no matter if the item was created before or since the changes. This has caused multitudes of content creators to pursue other venues for which they can peddle their creations, leaving Linden Lab and it's Second Life product behind them. For all the issues I have been a user of the product for nearly 7 years, but since all my creations can be easily ported to other venues such as InWorldz I have no real reasoning to remain where my creations are not properly respected by a company who wishes it's users to create the world around them, or where the company charges outrageous amounts for it's virtual land offerings. I'll take my marbles and play elsewhere. Somewhere where content creators are appreciated, valued, and respected. Somewhere where markets are not artificially manipulated, and rules are properly enforced. Somewhere where support is not just for those with deep enough pockets to pay for the "Linden in the pocket".