What company!

What company!
I bought the clothes on veepee, at the time there was a technical problem, so the order went through 4 times.
Plus 150 , 2 packages that I have not ordered that have passed. I applied immediately, but the person on duty who was doing nothing replied to me that I must first receive the packages and then I must return them. I made him ask me. I returned it but he refunded me only 1 package and he replied that he could not find another package in his warehouse! It is possible? I lost the time, money, applied several times, sent several crazy emails but he rarely answers and does not resolve.
Be careful when ordering here. And I will never order from veepee.