Jordyn Ryder

Review of Schlotzsky's, Inc.

MORTIFIED. There was one customer inside and we we...

MORTIFIED. There was one customer inside and we were the ONLY customers in the drive thru...we ordered a salad and an original sandwich. After 20 minutes of literally watching employees walk around aimlessly, pour themselves drinks, pulling up their pants...look directly into the window where they could see us waiting..my boyfriend went inside. He asked for a refund and the (what I m assuming is the manager?) told him he needed to fill out paperwork for the refund. (Oh and apparently our food was suddenly ready) Already aggravated that we were possibly about to not get our money nor our food, my boyfriend just wanted to leave. She then says oh so you want me to lose my job? LADY YOU CANT EVEN DO YOUR JOB. I feel horrible for the 4 cars behind us in the drive thru. Good luck.