I got 3 windows and 1 patio door abou two years ag...

I got 3 windows and 1 patio door abou two years ago . I got a quote from all windows for the whole house , but i could only aford those at first .
I decided not to get the rest of the windows for several reasons
the sales person said yes to every question i asked just to get the sale i guess
Mainly for that reason i decided no to get the rest of them
I want to share an experience i just got with them .
When i ordered my windows and door , the sales person said that if my wife thew something at me and missed and brake window , the will replace for free.

We recently got hit by a thunderstorm and a branch destroyed the window . I called jacks whole sale window and the still havent given me an answer .
Extremely desapointed .