This review is for the Business Office. The staff...

This review is for the Business Office. The staff for medical care, whether doctors, technicians, people who check you in, etc are great. My one star review is for the office that calls repeatedly for payment BEFORE it is due. I tried to pay my bill online but had a question about an additional charge so I had to wait until I was off again during the week to call. I had plenty of time before the due date.
Before I could call I had 2 messages Friday to call the , 'Business Office'. I called this morning to find out why they called and was told that it was a courtesy reminder about the bill. The rep I spoke with agreed that it was 2 WEEKS before the due date. Later the same day a get a call on my cell but did not get it in time. As soon as the cell stopped ringing, my land line started ringing. Both calls were from someone from the hospital about the bill. I explained that I spoke to someone earlier and they said that a note was made but she needed to know if I had paid the bill and if so, how much. I explained that I did not think it was right that some should be calling so much about a bill that was not due yet and if she were really part of the hospital she should have access to that information, especially if she was trying to collect. She also agreed that the bill was not due yet and insisted that I tell her how much I paid so that I would not get anymore calls. I told her that I should not be getting any calls because I do not have any overdue bills. SHE LAUGHED. Not just then but a couple times during the conversation. This office must be outsourced because it is nothing like the other people at Piedmont.