Russ Acree

Review of ACityDiscount

Recently I purchased a tea brewer off eBay that A ...

Recently I purchased a tea brewer off eBay that A City Discount was selling. I received the brewer promptly and the filter cup was missing. I contacted customer service and explained my order.
Without hesitation A City overnighted me the missing piece. Unfortunately it arrived at my parents and my mom signed for it. The unfortunate part is my mom's memory is not like it use to be and she forgot to tell me it arrived.
Needless to say I never heard from customer service that the part was shipped so I wrote a bad review. If you're reading this my review is 100% wrong. A City Discount did what they had to do to resolve and fix my issue. I but all my restaurant equipment from them and have never had a problem. I certainly hate that I sent that review because this company didn't deserve it. They are exceptional on customer service and making sure the customer is right. Sadly my mom just forgot to tell me.
5 Stars for A City Discount and a Big Thank you for resolving my issue. I do apologize for the other review , I was wrong.
Strongly recommend this company for all your restaurant needs.

Backwoods Bar & Grill