Alexandra Latincic

Review of Donnelly Kia

I went in over a week ago to look at a vehicle. Ev...

I went in over a week ago to look at a vehicle. Everything seemed great after the test drive and I put down a deposit before speaking with someone from finance. Upon seeing my credit, he printed the bill of sale before approval from the bank and had me sign it. I thought that was weird but as a first time car buyer, I didnt think too much into it. I was more excited than anything. A few days went by and I was texted, called and emailed a few times in regards to bank troubles. I figured maybe because this would have been my first big committment, the bank was a bit hesitant? When I expressed interest in getting my deposit back, I was called and notified I'd been approved and we set up a day for me to pickup the vehicle (supposed to be today). I was also asked to supply 2 recent paystubs, which I did. Tuesday I received a message asking if I could get my bank to call my manager at work to confirm my hours. By now I really thought something was off...I reached out to friends of mine who have bought cars before and worked at dealerships and all of them told me this is off. When attempts to reach my manager failed, I was texted yesterday and told I cant get the vehicle until they've been given the green light. Needless to say I'm really discouraged. I replied back and asked for my $1000 deposit back as I feel this has dragged on too long and nothing seems to be enough. It has been a whole day and I havent heard back from anyone. Now i have a bill of sale without the vehicle. Perhaps my mistake was saying I was a first time car buyer. I'm insulted and really upset because I feel like I've been scammed.