Michelle Darienzo

Review of Tynan's Volkswagen/Nissan

We brought our car into their service department o...

We brought our car into their service department over a week ago. We were advised of multiple problems and given a quote to fix our car and a time frame of 2-3 days to fix our vehicle. Now, over a week later, we still do not have our car back and are being told that the quote was not to include an additional problem that we were advised of by the technician handling our service. Whether due to lack of communication or poor attention to detail from the service representative, I find this to be a very shady practice of business. It seems highly unethical to try to squeeze out an additional $1000 service at the very last minute when we were all advised of the problem over a week ago prior to our quote and the agreement of service. I will never bring my car to this dealership again and would recommend everyone else find an establishment with better attention to detail and honesty.