Christian Maes

Review of The Grove Orono

Absolute worst place I have ever had the displeasu...

Absolute worst place I have ever had the displeasure of living in. Management is rude and incompetent and the General Manager is ALWAYS "unavailable." Edit: There's a reply on here now that claims they did everything they could to resolve my issues, and that is definitely NOT the case. Again, haven't even spoken to the General Manager, Maurice, ONCE, and they ALWAYS claim he's unavailable even when he's in the building, and their attitude most certainly DID NOT change. Circuit shorted out and fried my laptop, apartment was gross, charged me 35 dollars for a parking sticker, and treated me with complete and total disrespect every time there was an issue. Staff lacks the knowledge to help with anything so I was constantly stuck dealing with their rude, disrespectful lower manager, Brad. The best part, when trying to get something out of the apartment that I left, Brad had the audacity to hang up on me and ignore my calls! Very professional. Then, months after I moved out, they claimed they tried to contact me about money they claimed I owed them, and I never ONCE received ANY kind of phone call. No effort. At all. Whatsoever. So they sent it over to collections. Of course, when I said I need to speak to some kind of manager or higher-up after this happened, he wasn't available. AGAIN. This time they wouldn't even put Brad on the phone. OH! One more thing, they charged me for a key I NEVER got and claimed I signed for it because I signed the move-in paperwork where they told me to and were rude and insistent no matter how many times I told them I never received said key.
To sum this up, DO. NOT. LIVE. HERE. They will screw you out of all the money they can and treat you with complete and total disrespect if you dare to question them.