Robert Jacobs

Review of Hall Chrysler Dodge Jeep Ram

Recommendations. If you buy a car that is not on t...

Recommendations. If you buy a car that is not on the lot you need to personally track it your self.
I had to call everyday for three days and, finally found out the car we bought was sold. The other car was 220 miles away. We already gave the dealer a check for the car so we purchased it. We had to go back to the dealer twice after that to correct paper work. They never corrected the paper work with the other vehicle so our paper work had the wrong vin. Thank goodness I caught this or we would of paid for a car with the wrong vin which would of meant the wrong warranty, wrong loan paper work with my credit union. For a customer that walked in the door with a signed check and didnot haggle on the MSRP or price our treatment was the poorest I have ever seen. I purchased a car for my Daughter three years ago at this Dealer and had a 5 star experience. This time The Manager, The Salesman and the Finance Manager all dropped the Ball. Their lucky we loved the Chrysler Pacifica.
With all of this said the Van we purchased had $500.00 worth of extra options we didn't have to pay for,
We received 5 free oil changes for all of our troubles, and our salesman gave us a extra key worth over $100.00 and They gave us a brand new Van to drive while we were waiting on ours.
We wont be purchasing any other vehicles from this Dealer its obvious that their management team is out of touch with following through with a deal from start to finish. It has been 2 weeks and our car we traded in is still not paid off by Hall.