Had an extremely long wait to check in, got placed...

Had an extremely long wait to check in, got placed on a "quiet floor" unbeknownst to myself then to top it all off I had room keeping knock on my door at 830am asking when we would be checking out and woke us up. Not a happy customer, brought it to the attention of the management and I got a couple free sodas and my ten dollar parking fee back (which was never stated either on the travel site I booked through). Doubt I'd spend the money to stay there next time I'm in STL