Afifa Yusof

Review of Plaza Motors

I had much respect for this dealership and had a d...

I had much respect for this dealership and had a decent experience with salesman, but Joe the finance guy is the worst of used car sales person you have known, after selecting a vehicle I was sent to him to sign papers for the loan and OMG!!! He started adding the warranties and it did not matter how much I said NO I do not buy warranties, he would compliment my perfume then start selling the warranty again, I would say no again then he said he would give me the one that was going to cost about $1300 or so for free if I buy the larger one for $3999, I still did not want it, then he asked if I wanted the windows tented, I asked how much he said $250 but I give it to you for free if you buy the bigger warranty, I should ve walked out at that time, I believed him and he was getting phone calls, people telling him other customers are waiting for him.... now I am wondering if all this was part of the trick that I would hurry up and sign the papers ???I looked at the loan documents the next day and was stunned to see all those supposedly free items had $$$ amounts and was charged for each one and they were added to my car loan to pay interest on it for years, did not even ask me if I would want to pay for it out of pocket, I felt violated discussed and angry very mad at my self for not walking out. I texted the sales person and shared my discussed with their finance guy, he promised to take my complain to the general manager, that was end of April, it is middle of May and I have not heard one thing from Plaza motors apologizing for my horrible experience. I hope the next person dealing with that dealership would read this before going there. I will make sure all my friends and other people I know know about them too.