Kim Eimer

Review of Zimbrick Fish Hatchery Road

Make sure that you ask very specific questions and...

Make sure that you ask very specific questions and keep documentation when working with the sales people here. I asked the salesman I worked with (Geoff Kox) to contact another Zimbrick location for additional information since my husband and I had been working with them on our trade. He called me back the next day and stated that the other location "couldn't help." When I specifically asked if he had spoken to them, he avoided my question, saying he got that information from his manger. I asked if his manager had spoken to them. They had not. I understand that salesmen want to make sales, but let's not be so desperate that you provide poor customer service or lie to get a commission. Also, it is super rude to hang up on a customer (who just thanked you for your time) once it becomes evident that you're not getting a sale.