Leandra LeGendre

Review of Grasshopper Solar Corporation

DO NOT USE THIS COMPANY, if you do do NOT DO SO WI...

DO NOT USE THIS COMPANY, if you do do NOT DO SO WITHOUT HAVING A LAWYER LOOK OVER THE PAPERWORK WITH YOU! They came in to have a meeting with my parents and we told them that we would have to re-do the roof in a couple years. They said they would take the panels down and put them back up once the roof was done at no cost to us. They did not put in the contract and now they are charging us over $3,000 to take the panels down for us to redo the roof. Two more issues: in the winter the panels melt the snow and it slides off the roof and creates a very dangerous situation. Lastly the contracts are very long, 20 years, and if you want to sell the buyers must take over the panel contract. I would not have been so upset if they had taken over the cost of removing and putting back up the panels. It's about $3,000 which isn't a big deal for a big company especially when they told us it would not cost us anything. But this is a big cost for a family and it seems that as soon as you sign on the dotted line they do not care about you anymore and are happy to just use your roof for free.

It's even more upsetting to see a review where they have covered the cost of getting someone a new roof in order to be able to use it! So clearly they have the money for it not to be an issue for them. Lastly, cheques come to the house for them and they are making THOUSANDS!! of dollars. So $3,000 to use your roof in order to make way way more (millions) doesn't seem fair in hind sight. They could at least let it cover your own hydro use.

Seems to me after reading other reviews and speaking to people that you can negotiate with them and only agree if your own terms are written into the contract. Do yourself a favour if you are going to use them, make sure it's really worth it for you and put in your own conditions.

Updating many months later: I have filed a complaint with the Better Business Bureau and want to add that I feel it is inequitable to offer only $3,000 for the use of your roof for 20 years. In that time it's generating lots of money for them and possibly doing structural damage to your roof. Which if you have to replace, they won't even help you with taking it down.