Richard Hamilton

Review of Hilton Brighton Metropole

was booked into a small double room 1st floor sea ...

was booked into a small double room 1st floor sea view with wall paper falling off a very narrow bath with an old fashioned shower curtain that sticks to you when you try to shower as you have to duck down under the shower if you 6' or above . The bed is the biggest nightmare the mattress is a spring job all of which are buckled and have no give so the back is very sore in the morning . On the way down the stairs in the morning to tell reception to find me a new room or I am off home I noticed how dirty the place was , net curtains were black the lamps full of dust carpets badly need a shampoo
( I had to ask myself I did book into the Hilton maybe I should look at the name on the front again )
As I was looking at the very dated reception and the wall paper patches that cover the tears and listen to my wife complain as she had got this for a birthday treat for me I realised that this is no longer the Hilton of old . Was given a new room bigger bed , they even gave it two covers as they new it had the same type of mattress , yep very sore back in the morning and you guess it we are never going back , as in to any Hiltons as they really suck . Even premier inn and travel lodge have memory foam beds , the person in charge of the purchase of beds or referb is either on a big back hander or an idiot . This is no longer a family chain who used to care this is just about what they can get out of you without putting to much into it . Who ever is in charge of the star system have a look at how many I have given it , oh one more point please please make sure you have something on your feet in the changing room area at the swimming pool