Girl at front desk and bar exceptionally rude. Ord...

Girl at front desk and bar exceptionally rude. Ordered a drink and 10 minutes later still not arrived. After asking where it was she snapped at me and told me to wait until she served other customers, there was only 5 customers in the bar lounge area and all had been seen too . She walked around and talked to her colleague for 10 minutes while carrying out every task possible apart from serving us. In the days to follow she muttered stuff under her breath and in general made sarcastic remarks, totally horrible experience. Did she forget she is in the hospitality business? Rest of staff were nice.