Nancy Karmadi

Review of Crown Honda of Southpoint

Made appointment: never received appointment email...

Made appointment: never received appointment email
Asking if Charlie avail on Saturday, two people I called confirmed that he will be working. Not. Turned out, he is not working on that Saturday.
Phillip mentioned oil-change will be done in 1 1-1/2 hrs, it was done 2-1/4 hrs.
When it is done, Phillip, never let me know the car is done, he said he called and left a message. Never got a VM. I texted to ask for status, never got a reply.
Missed your service department old team in morning shift on weekdays.