After being a customer of JS Express for 9 years, ...

After being a customer of JS Express for 9 years, and making reasonable requests for NON SMOKING drivers, we are no longer going to use them as our courier. It is as if customer service just does not matter to them. We have used them to delivery medical supplies, and they come in smelling like cigarettes.

They are regularly late or delayed, per their own notification system.

We will never use them again.