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jenna marie

3 years ago

Don't get me wrong, there is some room for improve...

Don't get me wrong, there is some room for improvement. But, I'm giving 5 stars anyhow to balance out all the 1/5's. In my very honest opinion, I'd rate Friends a solid 4/5

Overall, the techs and nurses were very attentive and generally helpful. Some went above & beyond. And I rly wish I were better at remembering names, bc they do deserve some recognition. It's a tough job; they are helping patients who, often, don't realize they're in need.
The therapy groups are great, especially art & music. Staff strongly encouraged each patient to participate, but didn't force them. They had a daily schedule and rotated different groups & activities throughout the week; so while it was structured, it didn't become monotonous.
Personally, I enjoyed most of the food lol.

I do think the intake process could use some improvement. Waiting hours to be placed on a floor isn't ideal, especially when a patient's in need of meds.
Also, in my opinion, the 72-hr thing should be more thoroughly explained ahead of time. Bc after having been admitted, nearly [if not] every patient was initially angry, upset, anxious, confused, or aggravated as they entered the floor - each one with the exact same / similar complaint.

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