Nick Shahan

Review of Bob Utter Ford

Went there for oil change with my premium maintena...

Went there for oil change with my premium maintenance package. Was told that the oil drain plug was becoming stripped. Ford is the only one to touch the truck to date, so the issue was caused by a Ford tech, and for $7 dollars they could easily remedy the issue, but refused to do so. My advice, don't expect customer service when you go there.