MT

Review of Swift Steel

Been in 5-6 times now. It's my only choice to buy ...

Been in 5-6 times now. It's my only choice to buy steel, but I don't enjoy going here. Every time I've been in so far its been something odd. Charging fees they didn't tell me about, selling cuts one way but not that way a few days later, expecting the customer to know all of their policies & fees that they keep in their book. A little rust no big deal, they said to ask for no rust, but I asked, got some attitude, and still got rust-so I dunno. Yard workers are friendly but don't look happy, the office feels grim, some are happy, some are not. I just don't get it, not the most friendly customer service, hit an miss at best, inconsistent. I'm not angry, only reviewing how its really been. Maybe contractors get treated differently.