You pay 300 euros per patient and 100 per companio...

You pay 300 euros per patient and 100 per companion.
We were 3 hours waiting to be assigned a room with my wife fasting in a waiting room next to the cafeteria where you listen to them until eating, the companion for that price gets a bed in which you wake up as if you were beaten! !!
After waiting 5 hours for my wife to be operated on, they did not give me any information.
Neither does not even a sad coffee with milk come in, why have I paid 100 for my stay ???
Otherwise the treatment of the staff very good.