The staff were very friendly and the food was very...

The staff were very friendly and the food was very nice, although the bar could do with more variety of beers and ciders. The standard rooms were comfortable - not too hot as other hotels can be - and good sized for 2 people, although our bathroom door would not close fully. There is a spa/gym complex on the hotel site, but it is also for locals and gets busy quickly. This was a shame, as we were under the impression it was for hotel guests and by the time we arrived all spaces for treatments had gone, which was the primary reason we chose this hotel. The staff were unable to recommend many nearby alternatives, but this may be in part because they don't want to promote local competition. The hotel offers complimentary WiFi so you can work or plan your trip, bit during our stay the connection was very hit and miss. However, the mobile and 4G reception wasn't too bad and could be used in most areas of the hotel. That aside, the Best Western Chilworth Hotel is an excellent base for exploring the Solent area and the nearby New Forest national park. Overall, an enjoyable stay despite not being able to use the spa facilities.