Worst experience, customer service and products !!...

Worst experience, customer service and products !!
we purchased PGT patio doors and windows in 2016 and paid an enormous amount of money for them. One of them cracked a year ago and we are given the run around between our contractor , and PGT who refuses to cover it saying the warranty does not cover this. However, We were told the product has a life time warranty.
So don t be fooled and buy this product . Our new old patio doors lasted over 25 years since our building was constructed and PGT doors didn t last 2 years without cracking. We get to see what will happen if a hurricane hits!!
We are retired and have nothing else to do except warn others and ruin their reputation, so this review is just the beginning, PGT .