Chris Carter

Review of Portico

Really tired of renting from yet another incompete...

Really tired of renting from yet another incompetent letting agency. We had a flat without properly maintained piping and when one of this pipes sprang a leak it (we were in a first floor flat on a high street) it totally destroyed someones business below us.

Following on from this it took months for them to:




3. We are still waiting for our deposit and we moved out more than a month ago. I am just angry at this point. You can't treat people like this in the middle of the pandemic. We desperately need the money and we are still waiting. You have conducted the checkout, we have paid our rent on time every month and apart from the above having to chase YOU have been good tenants throughout our 18 months.

My question now is this: What is your problem? It isn't hard to conduct these administrative tasks - in fact arranging all of this takes mere minutes. Judging from other reviews, the landlords you serve aren't huge fans either. If I was them or a tenant, I would avoid the stress of this agency it just isn't worth it, how this business functions I simply do not understand.