Had some issues with our reservation but finally t...

Had some issues with our reservation but finally taken car of by Kate. Hope to add more stars after our trip.

Here's two more well deserved stars.
Returned yesterday from the Keys. The resort is beautiful. Virtually every employee there is friendly, attentive and caring. Three that especially stick out are Donalene, Alexis and James. It's been a while since we've received such service like theirs anywhere else. The drinks and food are on the pricey side but you get what you pay for. Plenty of choices and even the pickiest of our group was satisfied. Highly recommend Angler and Ale restaurant. No riff-raff at this resort. Monroe County Sheriff and EMS crews always checking in to make sure everyone was safe. Great New Years Eve party with awesome band and fireworks was included in our stay. Housekeeping in the room was a little off probably due to a full house but not really an issue. Definitely will recommend this resort.